Waiting and Wondering

by Frank Roche on August 24, 2010

in Creativity, Happy Stories, KnowHR

Years ago I was standing at that train station in Berwyn, PA, waiting on a young colleague. The train she was supposed to be on came and went. Then a SEPTA worker yelled across the tracks.

“Are you Frank?’

I nodded.

“H____ left you a message. She’s at Bryn Mawr. She got off at the wrong stop.”

I had been waiting for her at Berwyn. She was coming out there so that we could go to an important first client meeting. If you’ve been on the R5 you know that “Bryn Mawr” and “Berywn” sound a lot alike when said over a train loudspeaker. H____i got off at the wrong stop. As a result, she was going to miss her first client meeting because I didn’t have enough time to drive to the other station to get her and get to the client meeting on time.

She was resourceful, though. Somehow got the Bryn Mawr station manager to call the Berwyn station manager to relay a message. That took moxie and perseverance. And told me a lot about the kind of person she is. It would have been so easy to make up something. Say she was sick. Anything. Nope, she just got off the train at the wrong stop.

She ended up being one of my favorite colleagues of all time. We worked on lots and lots of bigtime projects together. And she went on to have a stellar career in HR and operations.

I was waiting and wondering today about that moment years ago. The power grid for trains on the Amtrak system went down this morning for the entire East Coast. I could have been frustrated, but instead I got a smile about a nice moment.

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