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There’s No Such Thing as Over-Communication if It’s Authentic

There’s No Such Thing as Over-Communication if It’s Authentic

by Frank Roche on March 2, 2009

in Communication

Authentic communication is good… there shouldn’t be any such thing as over-communication if what you are doing is honest and in the interest of a sustainable future for the company… if you are willing to write it on the front page of the NYT (or something more visual… on the bathroom wall… or spray paint it on something)… then… all the things you say over time will build on each other… there are no regrets… saying “we are constantly evaluating performance…” is a little Jack Welchian… but, It’s also the truth… and in this economy it would be a lie to say something else (unless you want a lawsuit, then you could say we are evaluating the most expensive employees)… still building toward this same goal… built on the same foundation.

Editor’s Note: I love unfiltered communication. This is a note from Sarah to me (unedited) when I referred to this Dilbert cartoon from March 1, 2009. The pointy-haired boss is talking to his group about renaming the staffing group “Talent Acquisition.” When Dilbert says, “Doesn’t that imply that yoru current employees are inferior to the ones you plan to hire?” the boss says “Yes.” Then he says, “I over-communicated again.” I like how Sarah’s note goes right at it. No filter. Authentic.
–Frank Roche

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